At Adrij Software Private Limited (hereinafter referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and security of the personal information of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us.
1. Information We Collect
We may collect various types of information, including personal information, in the course of our business operations. This information may include:
- Contact Information: Name, email address, phone number, company name, and postal address.
- Project Details: Information related to your website development project, including your business needs, goals, content, and any other data you provide to us for the purpose of website development.
- Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This information may be collected through cookies, web beacons, and similar technologies (see Section 5 below).
- Communication Data: Information you provide when you communicate with us via email, contact forms, phone calls, or social media.
- Billing and Payment Information: If you engage our services, we will collect necessary billing details, but we do not directly store sensitive payment card information. This is processed securely by our third-party payment processors.
2. How We Collect Your Information
We collect information through various methods:
- Directly from You: When you fill out forms on our website (e.g., contact forms, project inquiry forms), communicate with us via email or phone, or provide information during project discussions.
- Automatically: When you visit our website, certain information is collected automatically through cookies and similar tracking technologies.
- From Third Parties: We may receive information from third-party services if you connect with us through them (e.g., social media platforms), or if you authorize them to share your information with us.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To understand your website development needs, design, develop, and maintain your website, and deliver other services you have requested.
- To Communicate with You: To respond to your inquiries, provide updates on your project, send invoices, and deliver important notices.
- To Improve Our Services: To analyze website usage, understand user preferences, and enhance the functionality and user experience of our website and services.
- Marketing and Promotional Purposes: With your consent, to send you information about our services, promotions, and industry insights that may be of interest to you. You can opt-out of these communications at any time.
- For Billing and Payments: To process payments for our services.
- To Comply with Legal Obligations: To meet our legal and regulatory requirements, resolve disputes, and enforce our agreements.
- For Security: To protect our website, services, and users from fraud, security breaches, and other harmful activities.
4. How We Share and Disclose Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting providers, payment processors, analytics providers, and marketing platforms. These providers are obligated to protect your information and only use it for the purposes for which we disclose it to them.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
- Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you for analytical, research, or marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (like web beacons and pixels) to enhance your Browse experience and collect information about how you use our website.
- Cookies: Small text files stored on your device that allow us to remember your preferences, analyze website traffic, and personalize content.
- Web Beacons: Small graphic images that help us determine whether content has been viewed.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect the functionality of our website.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption, firewalls, secure server environments, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely dispose of it.
8. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Right to Access: The right to request a copy of the personal information we hold about you.
- Right to Rectification: The right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal information under certain circumstances.
- Right to Restrict Processing: The right to request that we limit the way we use your personal information.
- Right to Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Right to Object: The right to object to the processing of your personal information for certain purposes (e.g., direct marketing).
- Right to Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.
9. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our services are not directed to individuals under the age of [13 or 16, depending on relevant laws, e.g., GDPR is 16, COPPA is 13]. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our records.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website with a new “Effective Date.” We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Adrij Software Private Limited
contact@adrijsoftware.com